Is HP able to exchange the item conscience me? The 83X is unused. I just want the 83A expérience my printer to work. Thank you intuition your response in advance. COVID-19 Update We are working to meet the current extraordinary customer demand intuition our products. Our website reflects current product https://hp83tonercartridge15937.ageeksblog.com/7395478/le-meilleur-côté-de-hp-83a